(Last Updated May, 2020)
Your provision of your Personal Information to us is completely voluntary. “Personal Information” is information that can identify you. We do not collect Personal Information unless you submit that information to us, such as when you choose to participate in our offers and programs or otherwise provide information directly to us, including when you register with us, purchase products, participate in our interactive features or otherwise interact with us on the Web site. Categories of Personal Information we collect include:
- Identity Data, which includes name or other similar identifiers.
- Contact Data, which includes address, email address and telephone numbers.
Additionally, certain types of data are considered Personal Information in certain jurisdictions, namely, the European Union (“EU”), such as:
- Financial Data, which includes payment card details.
- Transaction Data, which includes details about payments to and from you and reservation details.
- Technical Data, which includes internet protocol (IP) address, location data, your login data.
- Profile Data, which includes your username and password, your interests, and preferences.
- Usage Data, which includes information about how you use our web site and services.
- Marketing and Communications Data, which includes your preferences in receiving marketing from us.
In addition, we may also collect non-personally identifiable information (“Non-Personal Information”). We may aggregate Personal Information so that the aggregated information does not personally identify you or anyone else, such as by using Personal Information to calculate the percentage of our customers who live in a particular area ("Aggregate Information"). Because Non-Personal Information does not personally identify you, we may collect, use and disclose Non-Personal Information for any purpose. In some instances, we may combine Non-Personal Information with Personal Information. If we combine any Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information.
Information Usage and Disclosure:
Besides using your Personal Information ourselves, we may send your Personal Information to other group companies, affiliates and third parties to help us process your Personal Information for the purposes set out in this policy.
We will only use Personal Information as described herein:
- to process and fulfill any orders that you have placed,
- to contact you about our products and services and provide you with our products and services,
- to personalize your experience with us including by presenting products or offers tailored to you,
- to allow you to use, communicate and interact with others on our Web site,
- to respond to your direct inquiries,
- to add you to our mailing lists and send you emails from time to time.
We may also share your information with third parties such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, information technology services, customer service, e-mail delivery services, credit card processing, auditing, training, and other similar services. These third parties may have access to Personal Information necessary to perform their functions, but may not use it for other purposes. We will not sell your Personal Information to any third party not affiliated with b-glowing.com® without your consent except in connection with the sale or merger of b-glowing.com® or the division responsible for such services.
Additionally, we may disclose Personal Information as we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
We may use Aggregate Information to improve and enhance your experience on the Web site and for our market research activities. For example, we may share Aggregate Information with unaffiliated third parties, such as business partners, manufacturers, distributors and retailers, in an aggregate, anonymous form, which means that the shared information will not contain nor be linked to any Personal Information.
We will only use your Personal Information when the law allows us to. Most commonly, we will use your Personal Information in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
To the extent permitted under applicable laws, we will also process, transfer, disclose and preserve Personal Information when we have a good faith belief that doing so is necessary.
Please note that if you specifically consent to additional uses of your Personal Information, we may use your Personal Information in a manner consistent with that consent. Finally, we reserve the right to supplement your Personal Information with information we gather from other sources which may include information we gather from online and offline sources.
Interest Based Advertising:
We may ourselves, or with third party vendors, use Non-Personal Information in connection with our own or vendor information to deliver targeted advertising to you when you visit other websites or our Web site. Cookies, clickstream data, and other similar technologies described below may be used in this process. For example, if you are searching for information on a particular product, we or our vendor may cause an advertisement to appear on other websites you view with information on that product. This form of advertising, sometimes called “behavioral advertising,” which enables us and our vendors to know your interests in connection with the delivery of that specific ad. We believe that such advertising is helpful because you will see advertisements that are relevant to your interests. However, if you would like to opt out of these interest-based advertisements, please follow the opt-out process described below under “Opt-Out and Your Right to Withdraw Consent.”
Cookies and Similar Technology:
As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a web site's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Web site. We may collect and use clickstream data as a form of Aggregate Information to anonymously determine how much time visitors spend on each page of our Web site, how visitors navigate throughout the Web site and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our Web site and our services. Any collection or use of clickstream data will be anonymous and aggregate, and will not intentionally contain any Personal Information.
Interactive Tools on our Web site:
Certain features on our Web site may give you an opportunity to interact with us and others. These may include blogs, message boards, messaging functionality, chat functionality, and creating community profiles. When you use these features you should be aware that any information you submit, including your name, location and e-mail address, may be publicly available to others. We are not responsible for any information you choose to submit through these interactive features and we strongly discourage you from disclosing any sensitive Personal Information (such as health or credit card information) through these features. If you use these features, your Personal Information may remain on the Web site even after you cease use of the Web site.
The security of your Personal Information is very important to us. We attempt to provide for the secure transmission of your information from your computer to our servers by utilizing encryption software. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and b-glowing.com, or information stored on the Web site or our servers, will be free from unauthorized access by third parties such as hackers and your use of the Web site demonstrates your assumption of this risk. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are authorized to have access to your Personal Information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the Contact section below.
We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Web site and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. If you are situated in the EU, we will delete your Personal Information upon written request or if it is no longer necessary for us to retain it in relation to the purpose for which it was processed. Even if we delete some or all of your Personal Information, we may continue to retain and use anonymous data previously collected. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.
Protection for Children
Our Web site is intended for ages 18 and over. We do not knowingly collect Personal Information from children. When we become aware that personal information from a child under 16 has been collected, we will use all reasonable efforts to delete such information from our database.
Other Web sites and Social Networking Services:
Our Web site may contain links to other web sites not maintained by b-glowing.com. Other web sites may also reference or link to our Web site. The inclusion of a link on the Web site does not imply endorsement of the linked site by us. We are not responsible for the privacy practices of websites operated by third parties that are linked to or integrated with our Web site, or for the privacy practices of third party Internet advertising companies. We encourage you to be aware when you leave our Web site, or surf the Internet, and to read the privacy statements of each and every web site that you visit.
The Web site may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Web site, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly.
Opt-Out and Your Right to Withdraw Consent:
To opt-out of any future promotional messages from us, you should send an unsubscribe request to us at [email protected] We will process your request within a reasonable time after receipt. Please note that if you opt out in this manner, certain aspects of the Web site may no longer be available to you.
You may also adjust the settings on your mobile device to allow or restrict the sharing of location information. For example, the "location" permissions on your mobile device may allow you to elect whether to never share location information with us, to share location information only while you are using the App, or always share location information even if you are not using the App. If you elect to not share your location information, you may be unable to access some features of our Services that are designed for mobile devices. Also, in the event that you prevent the sharing of location information, we may still estimate your general location based on the IP address you use to access our Services.
Please note that we do not respond to or honor “do not track” (a/k/a/ DNT) signals or similar mechanisms transmitted by web browsers.
You have the right to withdraw your consent for our processing for your Personal Information by contacting us at [email protected]
Changes to policy:
We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continued use of the Web site following the posting of any changes to this policy means you accept such changes.
Communications with b-glowing.com:
By providing your email address to b-glowing.com, you expressly consent to receive emails from us. We may use email to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or by other third party manufacturers, services and/or distributors that b-glowing.com believes will be of interest to its audience. If you receive an unwanted email from us, you can simply reply and ask not to receive future emails. We also give you the option to remove your personal information from our list of active users completely. All unsubscribe or opt-out requests should be sent to us at [email protected] and we will process your request within a reasonable time after receipt. We are not responsible for removing your personal information from the lists of any third party who has been provided your information in accordance with this policy, such as a business partner.
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information, such as name, email address and mailing address and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please contact us by email at [email protected] If you do not want your Personal Information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by sending an email to us at [email protected]
EU Data Subject Rights:
If you are a situated in the EU, under the General Data Protection Regulation (“GDPR”), as a data subject, you have the following rights:
- Right to access – This right allows individuals to obtain confirmation as to whether or not Personal Information concerning him or her is being process and provide access to such Personal Information. It also allows individuals to request details of the processing of his or her Personal Information, including, without limitation, categories of recipients to whom the Personal Information have been or will be disclosed and purposes of processing.
- Right to rectify – This right allows individuals to rectify any inaccurate Personal Information about him or her.
- Right to restrict processing – This right allows individuals to block or suppress processing of Personal Information under certain circumstances.
- Right to be forgotten – This right is also known as the “right to erasure”. It is an individual’s right to have Personal Information erased or to prevent processing in specific circumstances.
- Right of data portability – This right allows individuals to move, copy or transfer Personal Information from one place to another in a secure manner without interrupting the integrity and usability of the information.
- Right to object to processing – This right allows individuals to object to certain types of processing, including direct marketing, profiling and providing for purposes of scientific or historical research and statistics.
Additionally, if we rely on consent for the processing of your personal information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.
To exercise your rights under the GDPR, please contact us at [email protected] Please note that in order for you to assert these rights, we may need to verify your identity to confirm your right to access your personal information. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. In order to verify your identity, we may need to gather more personal information from you than we currently have.
Additionally, if you are located in the EU, we note that we are generally processing your personal information in order to fulfill the contract we might have with you or otherwise to pursue our legitimate business interests listed above, unless we are required by law to obtain your consent for a particular processing operation. We will also process, transfer, disclose and preserve personal information when we have a good faith belief that doing so is necessary.
Web site Terms and Conditions:
Use of this Web site is governed by, and subject to, the legal notices contained at “Term and Conditions” (below). Your use, or access, of the Web site constitutes your agreement to be bound by these provisions.
For questions or concerns relating to privacy, we can be contacted at: [email protected]. If you are situation in the EU and have any complaints regarding our privacy practices, you have the right to complain to a supervisory authority.
Cross Border Transfers:
Our Web site is maintained in the United States of America. By using the Web site, you authorize the export of Personal Information to the USA and its storage and use as specified in this policy.
We transfer Personal Information from the EU to the USA and other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. Personal Information of data subjects within the EU will be transferred in compliance with the requirements of the GDPR.