For the holiday season, b-glowing is providing Extended Returns in place of our normal 30-day Happiness Guarantee. If for some reason you are not happy with your non-sale item ordered between Nov 20 -Dec 19, 2018, then you have until Jan 31, 2019 to request a return. Please request a return authorization form from your Order History in the My Account section. After receiving your return authorization form, you may return your non-sale item to the below address. Your return will be processed and credited within one month. For exchanges, please send in your return item and place a new order for the different item.
Gift With Purchase: If your order included any free Gifts with Purchase, please include them with your return to receive a refund on your order. Unfortunately orders shipped back without their free gifts will not receive a refund. Feel free to keep your 3 free samples should you decide to return any purchase.
We love sharing our beauty finds with you. If something doesn't work for you or isn't what you expected please call our beauty Concierge at 866-525-4933 or email our Concierge Desk [email protected] with any feedback you may have for us! We always want to learn how to serve our customers better.
We can not accept returns for orders damaged or missing in transit via a mail forwarder. Please call for further assistance.
After completing your return authorization form, please ship your returned item along with your ORIGINAL ORDER # to:
b-glowing - Returns
2501 SW 1st Avenue, Suite 370
Portland, OR 97201
For your shipping convenience, we will provide a convenient form to get your instant pre-paid return label upon completion of the return authorization form. Note that $5.95 shipping will be deducted from your refund. Guest User Return Form